Sales

A product you’ll be proud to sell

Buying a home is so much more than a transaction. It’s a major life event. That’s why it’s vital we have the right people in our Sales team — people who can really connect with our customers and build relationships of trust.

Of course, it helps when you’ve got an award-winning product to sell. But that doesn’t mean we take the process lightly. Our Sales teams really engage with our customers to understand their needs — whether they’re guiding them around a show house or helping them choose the fixtures and fittings that will help to make their future house a dream home.

The majority of our homes are sold before they’re built, so it’s down to us to update our customer on how the build is progressing, and keep them informed on legal matters from reservation to completion. Put simply, we take our customers on a journey — and success is all about making sure it’s as smooth and stress-free as possible.

Do well here, and you can look forward to uncapped commission and a variety of incentives. You won’t need previous experience of property sales to enjoy them either. As long as you’ve got a sales or customer service background, brilliant people skills and the right attitude, our training will take care of the rest. As well as a thorough induction programme, you’ll enjoy extensive training and development opportunities throughout your career. You’ll also enjoy all the opportunities that come from being part of a company with big growth plans.

  • My best achievement here so far was definitely being asked to be Sales Champion for Lancashire. It basically gave me more responsibility and the opportunity to advance my career with Redrow.
    Samantha – Sales Consultant

    Our People

    Samantha Potter SalesSamantha is a Sales Consultant with our Lancashire division.

    “I joined in 2013. Redrow appealed to me because of their reputation for being the best housebuilding company – for creating the best products for their clients. A friend of mine was already working for them, and they told me there was a position opening up, so I went for it.

    It’s quite difficult to describe a typical day for me, because no two days are the same for a Sales Consultant. Each is different, which is why we all love our jobs. Generally though, we’ll get into the office for about 9:45 to make sure all our homes are open. Then we normally set ourselves up at our desks to greet clients who want information about the development. From there each day brings new tasks, from answering emails and chasing contracts, to following up leads for new reservations.

    My best achievement here so far was definitely being asked to be Sales Champion for Lancashire. It basically gave me more responsibility and the opportunity to advance my career with Redrow. Being asked to take on the role showed how far I had come and really made me feel like a valued member of the team.”

  • I am genuinely proud of the product that Redrow build and the ethos of the company.
    Sarah – Sales Consultant

    Our People

    Sarah smithSarah was attracted to the position because she had worked in the new homes industry before and felt Redrow had a lot to offer as an employer which invests in its employees. She’s been a Sales Consultant in our West Country division since 2011.

    “What I love about the role is the diversity and every day is different. Obviously my main role is to generate sales in line with company targets and to deliver excellent customer service but there are many other facets to the role of Sales Consultant.

    “I am genuinely proud of the product that Redrow build and the ethos of the company”. One of Redrow’s award winners, Sarah says “I am really lucky and proud to be working alongside an award winning site manager.”

    I would recommend working for Redrow as there are a lot of opportunities within the company in various roles and there is a dedicated Training Centre so there is the opportunity to develop and learn new skills”

  • Redrow has literally changed my life. I now have a career, not just a job.
    Jon – Sales Consultant

    Our People

    Jon KaneJon is a Sales Consultant in our Lancashire team. He has been at Redrow since October 2012 and volunteers as a Redrow Ambassador, helping to inspire the next generation to build.

    “I heard about the role through a friend in the industry. They’d come into contact with Redrow before and really sung its praises. They told me about the quality of the product and the way the company values and supports its staff. So I attended a Redrow recruitment day, applied, got the role, and haven’t looked back since. Redrow is genuinely the best company I’ve worked for: they’re second to none as employers.

    I came from a very different professional background and didn’t have any experience with new homes when I started. But everyone was extremely supportive, including the Sales Director and Sales Manager who gave me a great opportunity, and Redrow gave me all the training I needed: from systems and build stage training, to sales and time management. It helped me tremendously and allowed me to grow into a confident Sales Consultant.

    The most enjoyable part of my role is definitely completion day. All the hard work you put in pays off when you hand over the keys and see the overjoyed smiles of your clients. Our new welcome parties are brilliant too: you see your clients making new friends, talking about their journeys and really settling into their new homes.

    Redrow has literally changed my life.  I now have a career, not just a job.”

  • One of the things I enjoy most about my role is talking to and getting to know our customers. I enjoy taking them on a journey, from enquiring about a plot to handing over the keys at the end.
    Waseem – Sales Consultant

    Our People

    WaseemWaseem is a Sales Consultant with our Lancashire division.

    “I joined Redrow not long after I bought my own new build house. I’d spoken to a lot of Sales Consultants during the buying process and observed how they assisted me. I quickly realised I’d love to work as a Sales Consultant for a new build developer. I’d heard about Redrow’s fantastic product and how they prided themselves on the quality of their customer service, so they stood out from other developers for me.

    One of the things I enjoy most about my role is talking to and getting to know our customers. I enjoy taking them on a journey, from enquiring about a plot to handing over the keys at the end. It’s especially exciting when they choose all their options, because it’s a way of putting their own particular stamp on their new house. It’s also a time when I get to feel like an interior designer for the day!

    I have now been with Redrow for a number of years, worked on numerous different developments, selling ABODE, Harwood Homes and Heritage Homes. I’m also a member of the Redrow Equality, Diversity and Inclusion stirring group (EDI) – helping redevelop the policy. I still love my job, as much as when I first started!

    Every day here has been amazing in one way or another. But if I had to choose my best, I’d say the day when I got my first sale and helped my customer to buy their dream home! Another achievement I’m really proud of was being allowed to work on a site alone not long after I joined. I was especially proud of all the positive feedback I got.”

  • Commission and Bonus

    Employees joining our sales teams are eligible to participate in one of our bonus schemes and our frontline sales team also earn commission (uncapped). Details will be provided at the start of employment.

    Find out more about our other great benefits.

  • Employee Discounts Portal

    Our employee discounts portal gives you thousands of offers across more than 850 retailers with savings on shopping, leisure and travel. It’s easy to register and you’ll have access from your first day with us.

    Find out more about our other great benefits.

  • Pension

    New starters joining Redrow will have the opportunity to join the Redrow Group Personal Pension Plan. The monthly paid section of the plan has achieved the Pension Quality Mark. Redrow believes that a rewarding pension scheme is a key element within a desirable employee package, and we therefore contribute to employee pensions at industry-leading rates.

    Find out more about our other great benefits.

  • Holidays

    If you’re on a monthly salary, you’ll get 24 days’ holiday, increasing every 2.5 years up to a maximum of 28 days after 10 years’ service. If you’re on our 4-weekly payroll, holidays start at 22 days and increase by a day at 5 and 10 years. You also have the flexibility to ‘sell’ some holiday in exchange for salary if this is more important to you

    Find out more about our other great benefits.

  • Learning & Development

    We offer bespoke training opportunities for everyone who joins us. Our Sales Excellence Pathway course supports you in the transition to becoming a highly successful Sales Consultant.

    Find out more about our other great benefits.

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